Emma Continues To Be Fine-Tuned

The City of Amarillo officials are discussing the digital human Emma’s progress before her debut to the citizens of Amarillo.

Emma is the city’s digital assistant, and she is to make her debut October 1st.

City technology specialists showed her off at Tuesday’s city council meeting, emphasizing her multi-lingual capability, and continuous availability to answer residents’ questions.

Assistant City Manager & Chief Information Officer Rich Gagnon says his staff continues to fine-tune the chatbot driven by artificial intelligence with input from inside and outside the city.

City staff is updating and clarifying city web pages Emma will refer people to for more detailed answers.

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